Terms & Conditions

J² Intelligence — Terms & Conditions

Effective date: 5 August 2026

These Terms & Conditions (“Terms”) govern every sale and deployment of artificial-intelligence “employees” (“AI Employees”) provided by J² Intelligence (“J² Intelligence,” “we,” “our,” or “us”). By purchasing, accessing or using any AI Employee, Product, or Service, you (“Client” or “you”) agree to be bound by these Terms. If you do not accept all of them, do not purchase or use our services.

1. Business Status

J² Intelligence currently operates as a sole proprietorship based in Hampton, Virginia, USA. We expect to convert to a limited-liability company (LLC) in the future. All contracts, rights, and obligations entered into under these Terms will automatically transfer to the new entity upon formation without further action by either party.

2. Service Description

1. Scope. We design, configure, and license conversational AI Employees that engage leads or customers on your behalf via voice or chat.

2. Customization. Each AI Employee is configured according to information, scripts, and brand guidelines you supply. You are solely responsible for the accuracy, legality, and completeness of that information.

3. Third-Party Platforms. AI Employees may connect to third-party services (e.g., CRM, SMS, VoIP). You must maintain active accounts and comply with those providers’ terms.

3. Ordering, Fees & Payment

1. Quotes & Orders. All pricing, deliverables, and timelines will be set out in an electronic invoice or order form we issue.

2. Payment Terms. Unless stated otherwise, fees are due in full upon receipt of invoice. Overdue balances accrue interest at 1.5 % per month (or the maximum lawful rate, if lower).

3. No Refunds. Because every AI Employee is custom-built and immediately deployable, all sales are final.

4. Intellectual-Property Rights

1. Our IP. We retain all intellectual-property rights in underlying software, algorithms, and prompt frameworks.

2. Your Materials. You grant us a non-exclusive license to use your trademarks, content, and data solely to build and operate the AI Employee.

3. Output. As between the parties, you own the conversational transcripts and other outputs generated for your business, subject to third-party platform restrictions.

5. Acceptable-Use Rules

You may not use an AI Employee:

• to violate any law or regulation (including the Virginia Consumer Data Protection Act and applicable telemarketing rules);

• to transmit harassing, deceptive, defamatory, obscene, or infringing content;

• to process or store personal data subject to special-­category or children’s-privacy laws without our prior written consent.

6. Right to Refuse or Terminate Service

We reserve the absolute right, at our sole discretion, to decline, suspend, or permanently terminate service to any person or organization at any time and for any reason, including (without limitation) non-payment, suspected abuse, reputational risk, or legal compliance concerns. If service is terminated for reasons other than your breach, we will refund any prepaid, unused fees on a prorated basis.

7. Confidentiality

Each party must protect the other’s non-public information with the same care it uses for its own of similar importance (but at least reasonable care) and must use it only to fulfill these Terms.

8. Disclaimers

• As-Is Service. AI Employees are provided “as is” and “as available.” We disclaim all warranties—express, implied, or statutory—including merchantability, fitness for a particular purpose, accuracy, and non-infringement.

• No Professional Advice. The AI Employees are conversational tools, not legal, medical, or financial advisers. You must independently verify all advice or information they deliver.

• Performance Variability. AI performance can be affected by user input quality, platform outages, or model updates beyond our control.

9. Limitation of Liability

To the fullest extent permitted by law:

• Indirect Damages Excluded. Neither party is liable for lost profits, revenue, data, or any consequential, incidental, special, or punitive damages.

• Cap on Direct Damages. Our total liability arising out of these Terms will not exceed the total fees you paid us in the 12 months preceding the event giving rise to the claim.

10. Indemnification

You will defend and indemnify J² Intelligence, its owners, and its future LLC successors against any claim, loss, or expense arising out of (a) your violation of law, (b) content you supply, or (c) your misuse of an AI Employee.

11. Changes to Terms

We may update these Terms by posting a revised version at least 30 days before it becomes effective. Continued use after the effective date constitutes acceptance of the new Terms.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Virginia, excluding its conflict-of-law rules. Any dispute shall be resolved exclusively in the state or federal courts located in Hampton or Newport News, Virginia, and each party consents to that venue and personal jurisdiction. You and we waive any right to a jury trial.

13. Miscellaneous

• Entire Agreement. These Terms (plus any signed order form) constitute the entire agreement and supersede all prior discussions.

• Severability. If any provision is unenforceable, the remainder will remain in effect.

• Assignment. You may not assign these Terms without our prior written consent; we may assign to an affiliate or in connection with a corporate reorganization.

• Force Majeure. Neither party is liable for delays caused by events beyond its reasonable control (e.g., natural disasters, outages, labor disputes).

• Notices. Legal notices to J² Intelligence must be sent via email to [email protected] and by certified mail to 3007 W Mercury Blvd #1001, Hampton, VA 23666, USA.

By clicking “Purchase,” “Subscribe,” or otherwise completing a transaction with J² Intelligence, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.